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Agency #09

GC Services

Large collection and business-services provider · Houston, Texas

Phone-number answer

Checking a call from GC Services?

The published phone numbers below can help you look up the company. Caller ID can be spoofed: a matching number does not authenticate a caller or prove that you owe a debt.

What happened?

Choose the situation that fits. Keep a record as you go.

Wrong person

If the call is for someone else, say they have the wrong person and ask them to stop calling your number. Do not give sensitive identity or financial details to an unverified caller.

Log the date, displayed number, callback number, voicemail, and your request. If the collector claims you owe the debt, use a written dispute explaining that it is not yours.

For a written dispute, use the validation-period end date printed on the notice and keep proof of submission. If you have no notice, request the validation information; do not guess a deadline. A call or log entry does not replace that dispute.

Sources
  1. CFPB debt dispute rights — Consumer Financial Protection Bureau
  2. CFPB debt collection limits — Consumer Financial Protection Bureau
Unfamiliar debt

Ask for written validation information and compare the creditor, account reference, amount, and dates with your records. Do not confirm that you owe it or agree to pay while you are still checking.

An information request is not always a dispute. If you dispute the debt, say so in writing by the notice’s printed validation-period end date and keep proof. If the notice is missing, request it; do not guess a deadline or assume collection must pause.

Sources
  1. CFPB validation notice rules — Consumer Financial Protection Bureau
  2. CFPB debt dispute rights — Consumer Financial Protection Bureau
Received a notice

Save the notice and envelope or original electronic message, and note when it arrived. Check the collector, creditor, itemized amount, account reference, and printed validation-period end date against your records.

If you dispute the debt or amount, send or submit a written dispute on or before that printed end date. Keep a copy and proof of when you sent it. A phone call or call-log entry does not replace a timely written dispute.

Sources
  1. CFPB validation notice rules — Consumer Financial Protection Bureau
  2. Regulation F § 1006.38 dispute and original-creditor request rules — Consumer Financial Protection Bureau

Court papers? A validation letter does not replace a court response. Protect the court deadline first.

Check a payment link or existing payment plan
Privacy and consumer inquiries
888-240-0097
Corporate office
713-777-4441

End the incoming call and find a contact number independently through the company’s official website or your original creditor’s known contact channel. Check the written debt information separately before sharing sensitive information or paying. Why caller ID can be spoofed (FTC).

Sources for the phone answer
Sources
  1. InteLogix privacy policy — InteLogix
  2. FTC phone scams and caller ID spoofing — Federal Trade Commission
  3. CFPB collector legitimacy checks — Consumer Financial Protection Bureau

GC Services is a long-established collection and customer-service company, best known for collecting on government, student-loan, and consumer accounts.

Why this company appears here

It has long been a major collector for both government agencies and private companies, which is why its name shows up across so many account types.

Common account types

  • Student-loan accounts
  • Government receivables
  • Credit and consumer accounts
  • Court or administrative debts

Check the company before you click or pay.

Match these details to the validation notice, credit report entry, and payment page before sharing account or bank information.

Legal name
GC Services Limited Partnership d/b/a InteLogix
Known aliases
InteLogix
Official website
https://intelogix.com/
Phone - Privacy and consumer inquiries
888-240-0097
Phone - Corporate office
713-777-4441
Last reviewed
June 11, 2026

A matching caller ID does not authenticate a caller: numbers can be spoofed. Find contact details independently through the official company website or your original creditor before responding. Separately verify the debt and any payment instructions in writing.

Identity sources
  1. InteLogix privacy policy — InteLogix
  2. GC Services FTC case page — Federal Trade Commission

Find out who actually owns the account.

A collector, servicer, and debt owner are not always the same company. That affects what proof you should ask for.

Possible role: Third-party collector, first-party ARM servicer, BPO collections vendor, and government collections contractor

FTC filings identify GC Services as a debt collector that collects for banking, retail, telecom, utility, and government clients. It sometimes also collects under a client's own name, so a letter may carry the creditor's branding rather than GC Services' — but the work is still being done for someone else.

  • Do not assume GC Services owns the debt; ask whether it is the current creditor or is collecting for another creditor, agency, guarantor, or servicer.

  • Ask for written validation naming the creditor owed, original creditor if different, account number, current amount, and itemization.

Role sources
  1. GC Services FTC case page — Federal Trade Commission
  2. FTC GC Services complaint — Federal Trade Commission
  3. InteLogix accounts receivable management — InteLogix
  4. CFPB validation notice rules — Consumer Financial Protection Bureau

What official records say.

Each note below comes from a dated government, regulator, court, or SEC record. Use it as background, not as proof about your specific account.

  • The Seventh Circuit affirmed dismissal of a debt collection law suit against GC Services because the consumer alleged confusion from a collection letter but did not allege a concrete injury; the court did not decide whether the letter violated the law.

    Source
    1. Smith v. GC Services — U.S. Court of Appeals for the Seventh Circuit via GovInfo
  • A federal court entered a settlement order requiring GC Services to pay a $700,000 civil penalty and stop specified unlawful collection practices, including certain third-party debt communications and repeated location-information calls.

    Source
    1. FTC GC Services stipulated order — Federal Trade Commission
    2. GC Services FTC case page — Federal Trade Commission
  • The FTC and DOJ complaint alleged that GC Services disclosed alleged debts in voicemail or answering-machine messages to third parties and continued calling people after being told they were not the debtor or could not reach the debtor there.

    Source
    1. FTC GC Services complaint — Federal Trade Commission
    2. GC Services FTC case page — Federal Trade Commission

Start with the facts you can check.

  • For government or student-loan accounts, check whether the collector is collecting for a public agency, guarantor, servicer, or private creditor.
  • Don't assume a payment plan will fix your credit reporting or stop other collection steps unless the agreement says so in writing.

Confirm the account first.

Even a real collector can have the wrong person, wrong amount, old debt, duplicate placement, or incomplete records.

  • The collector name, mailing address, phone number, and website on the letter you received.
  • Who the original creditor was, who owns or placed the account now, the account number, balance, and date of last payment.
  • Whether the debt may be too old for a lawsuit in your state before you pay or promise to pay.
  • Whether the account appears on your official credit reports from AnnualCreditReport.com.
  • Whether this looks like the kind of account GC Services commonly handles: Student-loan accounts, Government receivables, Credit and consumer accounts, Court or administrative debts.
Sources
  1. GC Services FTC case page — Federal Trade Commission
  2. CFPB validation notice rules — Consumer Financial Protection Bureau
  3. FTC debt collection FAQs — Federal Trade Commission

Questions people ask about GC Services.

Use these answers to sort out roles, names, portals, and account details before responding.

Is GC Services the same as InteLogix?

Yes. GC Services Limited Partnership now does business as InteLogix. InteLogix identifies the company as GC Services Limited Partnership d/b/a InteLogix, and public rebrand materials connect the InteLogix name to GC Services' accounts-receivable history.

Sources
  1. InteLogix privacy policy — InteLogix
  2. GC Services rebrand announcement — Yahoo Finance
What kind of collections work does GC Services or InteLogix do?

InteLogix describes accounts-receivable management work that includes collections and customer outreach performed for client brands, including first-party collections. The company markets services for regulated industries such as finance, government, tolling, utilities, healthcare, and communications.

Sources
  1. InteLogix accounts receivable management — InteLogix
  2. InteLogix industries — InteLogix
Does GC Services own the debt it is collecting?

Not necessarily. Company and FTC materials emphasize collection on behalf of clients, including third-party collection work, so GC Services or InteLogix may be collecting a placed account rather than owning it. Check the validation notice for the current creditor, original creditor, and whether the account was placed or sold.

Sources
  1. InteLogix accounts receivable management — InteLogix
  2. GC Services FTC case page — Federal Trade Commission
  3. CFPB validation notice rules — Consumer Financial Protection Bureau
Did GC Services collect student loan or government debts?

Yes, historically. FTC materials described GC Services as a collector of defaulted federal student loans and other debts, and GC Services also appeared in public federal student-loan collection contract materials. For current federal student loan default questions, verify status through official Federal Student Aid channels.

Sources
  1. GC Services FTC case page — Federal Trade Commission
  2. Federal Student Aid default overview — Federal Student Aid
How can a consumer contact or identify GC Services or InteLogix?

InteLogix publishes corporate contact details and consumer inquiry channels for disputes, complaints, and consumer matters. Compare any letter, phone number, payment portal, or email against official company and creditor information before sharing sensitive details.

Sources
  1. InteLogix contact — InteLogix
  2. InteLogix privacy policy — InteLogix
What should I do if I do not recognize a GC Services debt?

Ask for and review validation information before paying. Debt collectors generally must provide details such as the amount, creditor name, collector name and mailing address, and dispute rights, and consumers can dispute a debt that seems wrong.

Sources
  1. FTC debt collection FAQs — Federal Trade Commission
  2. CFPB validation notice rules — Consumer Financial Protection Bureau
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