What happened?
A score dropped, a notice arrived, an account looks wrong, or someone contacted you about a debt.
- My credit score dropped Start with the reports and accounts behind the score. Check for new balances, missed payments, inquiries, closed accounts, or information you do not recognize.
- Something on my credit report is wrong An account, balance, status, date, or personal detail does not match your records.
- I was denied credit Use the adverse-action notice to identify the decision reason, score factors, and reporting company involved.
- A debt collector contacted me You received a call, letter, or text from a collector, found a collection entry on your report, or are not sure the contact is legitimate.