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Research directory

Collection agencies.

A researched field guide to major U.S. debt collectors, debt buyers, and receivables-management companies. Use it to identify who contacted you, what they usually collect, and what to verify before paying.

Methodology

How this list was built

This is an editorial list of large or highly visible U.S. collection agencies, debt buyers, and receivables-management firms. It is not a definitive revenue ranking because many agencies are private and do not publish audited revenue. Company pages support self-described service scope; regulator, court, SEC, and consumer-protection sources are used when available.

Public filings and public-company disclosures where available.
National operating footprint, employee scale, or industry specialization.
Visibility to consumers through credit reports, collection letters, government contracts, or major creditor placements.
Official company pages, regulator pages, and industry association context.
Top 25

Agency profiles

Rankings reflect editorial prominence and consumer visibility, not a guaranteed revenue order.

#01 / Lake Forest, Illinois

Transworld Systems Inc.

Also seen as TSI

01

TSI is a technology-enabled receivables-management provider with services across accounts receivable management, healthcare revenue-cycle management, loan servicing, and BPO.

Common account types
Healthcare balances Student and education receivables Consumer receivables Loan servicing and BPO accounts
Open profile
#02 / San Diego, California

Midland Credit Management

Also seen as MCM / Encore Capital Group / Midland Funding

02

Midland Credit Management is Encore Capital Group’s U.S. operating unit. Encore buys nonperforming loan portfolios and uses MCM as a primary U.S. consumer-facing collection operation.

Common account types
Charged-off credit cards Personal loans Retail finance accounts Purchased consumer debt portfolios
Open profile
#03 / Norfolk, Virginia

Portfolio Recovery Associates

Also seen as PRA Group / PRA

03

Portfolio Recovery Associates is the main U.S. consumer-facing collection brand of PRA Group, a public company focused on acquiring and collecting nonperforming loans.

Common account types
Credit card accounts Bank-originated consumer loans Purchased charged-off receivables
Open profile
#04 / Greenville, South Carolina

Resurgent Capital Services

Also seen as LVNV Funding / Sherman Financial Group

04

Resurgent services consumer accounts for debt owners, including LVNV Funding, and describes its model around compliance, technology, and customer-service workflows.

Common account types
Purchased credit card debt Fintech and retail finance balances Consumer loan portfolios
Open profile
#05 / Renton, Washington

Convergent Outsourcing

05

Convergent Outsourcing is a third-party collector and accounts-receivable management provider that works on behalf of creditor clients.

Common account types
Telecommunications balances Cable and internet accounts Utilities Financial-services accounts
Open profile
#06 / Edina, Minnesota

Radius Global Solutions

06

Radius provides integrated customer engagement, contact-center, and receivables services with a large employee base and multiple operating locations.

Common account types
Retail and bankcard accounts Healthcare revenue-cycle accounts Telecom accounts Customer service and payment-reminder programs
Open profile
#07 / Vadnais Heights, Minnesota

IC System

07

IC System is a privately owned receivables-management provider with industry-specific units serving healthcare, government, financial, communications, and other clients.

Common account types
Medical and dental balances Telecom accounts Government receivables Financial-services accounts
Open profile
#08 / Cedar Falls, Iowa

CBE Group

Also seen as CBE Companies

08

CBE Companies provides accounts-receivable management and outsourced contact-center solutions, with roots dating to 1933.

Common account types
Government receivables Financial-services accounts Healthcare accounts General consumer receivables
Open profile
#09 / Houston, Texas

GC Services

Also seen as GC Services Limited Partnership

09

GC Services is a long-running collection and business-services company known for government, student-loan, and consumer collection programs.

Common account types
Student-loan accounts Government receivables Credit and consumer accounts Court or administrative debts
Open profile
#10 / Cherry Hill, New Jersey

MRS BPO

10

MRS BPO is a full-service accounts-receivable management and collections company that emphasizes technology, compliance, and consumer repayment options.

Common account types
Credit card accounts Telecom balances Fintech accounts Consumer-service accounts
Open profile
#11 / Lenexa, Kansas

TrueAccord

11

TrueAccord is a digital-first collection agency founded around email, web, and self-service repayment flows rather than traditional call-heavy collection.

Common account types
Fintech accounts E-commerce balances Bank and issuer placements Direct-lender accounts
Open profile
#12 / Jacksonville, Florida

Enhanced Recovery Company

Also seen as ERC

12

ERC describes itself as an international BPO and full-service provider across the customer lifecycle, including debt collection.

Common account types
Telecommunications balances Media and subscription accounts Financial-services accounts Retail accounts
Open profile
#13 / Escondido, California

ARS National Services

13

ARS National Services presents itself as a national collection agency working across all 50 states for financial companies and other creditor clients.

Common account types
Bankcard accounts Retail credit cards Consumer loans Auto loans
Open profile
#14 / St. Charles, Missouri

Client Services, Inc.

Also seen as CSI

14

Client Services, Inc. is a full-service ARM firm offering first-party, third-party, recovery, BPO, and healthcare support services.

Common account types
Financial-services accounts Healthcare accounts Auto accounts Utilities and insurance balances
Open profile
#15 / Earth City, Missouri

Credit Control, LLC

15

Credit Control is a full-service accounts-receivable management provider founded in 1989 and nationally licensed to collect on past-due accounts.

Common account types
Bank and credit card accounts Fintech and digital-lender accounts Telecom balances Healthcare and education accounts
Open profile
#16 / Lynnwood, Washington

Receivables Performance Management

Also seen as RPM

16

Receivables Performance Management offers third-party debt collection services and is commonly associated with telecom, media, financial, utility, and other creditor placements.

Common account types
Telecom balances Media accounts Utility accounts Bankcard and retail-card accounts
Open profile
#17 / Atlanta, Georgia

National Credit Systems

Also seen as NCS

17

National Credit Systems is a specialized receivables-management firm focused on apartment owners, managers, and multifamily housing debts.

Common account types
Former-tenant balances Lease-break charges Move-out damages Apartment application or utility pass-through balances
Open profile
#18 / Bloomington, Illinois

Afni

18

Afni provides customer engagement and collection services and describes decades of collection experience alongside FDCPA and TCPA compliance programs.

Common account types
Telecom balances Cable and internet accounts Insurance-related accounts Consumer-service receivables
Open profile
#19 / Fairport, New York

ConServe

Also seen as Continental Service Group

19

ConServe is an accounts-receivable management provider focused on higher education, financial institutions, government, and commercial lenders.

Common account types
Higher-education balances Government receivables Credit union and financial-institution accounts Commercial lender accounts
Open profile
#20 / Chicago, Illinois

Harris & Harris

20

Harris & Harris provides call-center and revenue recovery services and offers first- and third-party collection solutions across public and private verticals.

Common account types
Healthcare balances Utilities Tolls and transportation accounts State and local government debts
Open profile
#21 / Laurel, Maryland

Fair Collections & Outsourcing

Also seen as FCO

21

FCO is a national debt-collection agency with a strong rental-housing focus, software integrations, national attorney network, and consumer-reporting workflows.

Common account types
Apartment balances Single-family rental balances HOA and condo accounts Commercial and small-business receivables
Open profile
#22 / Sherman Oaks, California

Caine & Weiner

22

Caine & Weiner is a long-established receivables-management company with consumer, commercial, first-party outsourcing, and global collection services.

Common account types
Commercial receivables Consumer third-party debt Service-industry accounts First-party outsourcing portfolios
Open profile
#23 / Taylorsville, Utah

Waypoint Resource Group

23

Waypoint Resource Group provides receivables-management, late-payment, recovery, and specialty services across healthcare, telecom, utilities, government, commercial, and debt-buyer programs.

Common account types
Telecommunications accounts Healthcare balances Utilities Municipal and government receivables
Open profile
#24 / Norwood, Massachusetts

Credit Collection Services

Also seen as CCS

24

Credit Collection Services is a national collection firm with more than 50 years in consumer-related payment obligations and high-volume placement portfolios.

Common account types
Insurance subrogation and premiums Healthcare balances Utility and telecom accounts Consumer-service debts
Open profile
#25 / Trevose, Pennsylvania

AllianceOne Receivables Management

Also seen as AllianceOne

25

AllianceOne is a digital-first collections provider with onshore, nearshore, and offshore operations and full-cycle receivables-management services.

Common account types
Government debts Court and administrative receivables Healthcare accounts Financial-services accounts
Open profile