Sunrise Credit Services is a family-owned accounts-receivable company offering first-party customer care, early-out work, billing, and third-party collections for creditor clients.
Why this company appears here
Sunrise has operated nationally for decades and handles multiple stages of receivables work, with public consumer contact, verification, dispute, and payment channels.
Common account types
- Creditor-client receivables
- Early-out and debt-cure accounts
- Billing and reminder accounts
- Third-party collection placements
Check the company before you click or pay.
Match these details to the validation notice, credit report entry, and payment page before sharing account or bank information.
- Legal name
- Sunrise Credit Services, Inc.
- Known aliases
- Sunrise Credit Services, Inc. / Sunrise
- Related entities
- NetTel USA Inc. / Sunrise Capital Management
- Official website
- https://www.sunrisecreditservices.com/
- Consumer portal
- https://payment.sunrisecreditservices.com/
- Phone - Collection inquiries and live-agent payments
- 800-645-9824
- Phone - Automated payment line
- 866-298-9125
- Mailing address
- Sunrise Credit Services, Inc., PO Box 9004, Melville, NY 11747-9004
- Last reviewed
- August 17, 2026
A matching caller ID does not authenticate a caller: numbers can be spoofed. Find contact details independently through the official company website or your original creditor before responding. Separately verify the debt and any payment instructions in writing.
- Sunrise Credit Services — Sunrise Credit Services
- Sunrise Credit Services about — Sunrise Credit Services
- Sunrise Credit Services contact — Sunrise Credit Services
- Sunrise Credit Services services — Sunrise Credit Services
- Sunrise Credit Services payment center — Sunrise Credit Services
- Sunrise Credit Services frequently asked questions — Sunrise Credit Services
Find out who actually owns the account.
A collector, servicer, and debt owner are not always the same company. That affects what proof you should ask for.
Possible role: First-party service provider and third-party collector
Sunrise says it acts on behalf of creditor clients and provides services ranging from reminders and customer care to third-party collection and litigation-network placement.
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Sunrise may contact consumers in a client-facing first-party program or in its own name as an outside collector.
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Confirm the creditor client and the stage of collection shown on the notice before paying.
- Sunrise Credit Services services — Sunrise Credit Services
- Sunrise Credit Services frequently asked questions — Sunrise Credit Services
- CFPB validation notice rules — Consumer Financial Protection Bureau
What official records say.
Each note below comes from a dated government, regulator, court, or SEC record. Use it as background, not as proof about your specific account.
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Sunrise entered an Idaho consent order after admitting that it operated as a collection agency without the required state license. It agreed to a $5,000 administrative penalty and $500 in costs and later obtained an Idaho license.
Source- Idaho Department of Finance 2010 annual report — Idaho Department of Finance
Start with the facts you can check.
- Sunrise says it authenticates the consumer before displaying account information in its online tools.
- Collection inquiries can be made by phone, email, fax, or mail using the official contact page.
- The official site does not provide a reliable complete list of consumer account categories, so use the creditor named on the notice rather than assuming the debt type.
Confirm the account first.
Even a real collector can have the wrong person, wrong amount, old debt, duplicate placement, or incomplete records.
- The collector name, mailing address, phone number, and website on the letter you received.
- Who the original creditor was, who owns or placed the account now, the account number, balance, and date of last payment.
- Whether the debt may be too old for a lawsuit in your state before you pay or promise to pay.
- Whether the account appears on your official credit reports from AnnualCreditReport.com.
- Whether this looks like the kind of account Sunrise Credit Services commonly handles: Creditor-client receivables, Early-out and debt-cure accounts, Billing and reminder accounts, Third-party collection placements.
- Sunrise Credit Services — Sunrise Credit Services
- Sunrise Credit Services about — Sunrise Credit Services
- Sunrise Credit Services contact — Sunrise Credit Services
- Sunrise Credit Services services — Sunrise Credit Services
- Sunrise Credit Services payment center — Sunrise Credit Services
- Sunrise Credit Services frequently asked questions — Sunrise Credit Services
- CFPB validation notice rules — Consumer Financial Protection Bureau
- CFPB debt dispute rights — Consumer Financial Protection Bureau
- FTC debt collection FAQs — Federal Trade Commission
Questions people ask about Sunrise Credit Services.
Use these answers to sort out roles, names, portals, and account details before responding.
Why is Sunrise Credit Services contacting me?
Sunrise says a consumer may have an account with one of its creditor clients. Ask it to identify that creditor and the account details.
- Sunrise Credit Services frequently asked questions — Sunrise Credit Services
- CFPB validation notice rules — Consumer Financial Protection Bureau
Does Sunrise Credit Services own the debt?
Its consumer FAQ says Sunrise acts on behalf of many creditors, which supports a servicing or collection role. Check your notice for the specific current creditor.
- Sunrise Credit Services frequently asked questions — Sunrise Credit Services
How can I verify or dispute a Sunrise account?
Sunrise provides a verification and dispute workflow through its FAQ and contact pages and lists collection inquiries at 800-645-9824.
- Sunrise Credit Services frequently asked questions — Sunrise Credit Services
- Sunrise Credit Services contact — Sunrise Credit Services
- CFPB debt dispute rights — Consumer Financial Protection Bureau
How can I pay Sunrise Credit Services?
Sunrise lists an official online payment portal, an automated line, a live-agent line, and payment by mail. Verify the creditor and balance before choosing a payment method.
- Sunrise Credit Services payment center — Sunrise Credit Services
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