Collection letter or call
Collection agencies
Identify a collector or debt buyer, learn what it commonly collects, and check what to verify before responding or paying.
50 company profiles
Look up a collector Source-backed directories
Lookups
Start with where you saw the unfamiliar name. Then use the matching directory to identify the company, charge, or report before you respond, dispute, or pay.
Choose a lookup
Use these directories if: you have a name on a letter, statement, notice, or report and need to understand what it refers to.
Choose by source
Where did the name appear?
The same company can appear in more than one financial context. Picking the source record first helps you open the right directory and choose the right next step.
Card or bank statement
Statement charges
Match an unfamiliar merchant descriptor or billing name to a likely purchase, subscription, processor, or payment.
106 charge explainers
Look up a charge Denial notice or specialty report
Consumer reporting companies
Identify the company behind a specialty report and find official paths to request, freeze, or dispute your file.
34 company profiles
Look up a report company Before acting
A name match is a starting point.
A directory match does not prove that a debt is yours, a charge is authorized, or a report is accurate. Compare dates, amounts, account details, and official contact information before sharing personal information, disputing a record, or sending money.
