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Agency #37

Revco Solutions

Revco Solutions is a third-party debt collector and revenue-cycle company whose current work centers on healthcare, with additional finance, government, and utility accounts.

Why this company appears here

Revco became a larger national collection company after combining the former PRC and CBCS businesses and then merging with Wakefield & Associates in 2025.

Common account types

  • Healthcare and medical accounts
  • Finance accounts
  • Government receivables
  • Utility accounts
  • Early-out and bad-debt placements

Check the company before you click or pay.

Match these details to the validation notice, credit report entry, and payment page before sharing account or bank information.

Legal name
Revco Solutions, Inc.
Known aliases
Revco Solutions, Inc. / Revco Management Services / Wakefield & Associates
Related entities
Professional Recovery Consultants, Inc. / Credit Bureau Collection Services / Wakefield & Associates
Phone - Consumer assistance
855-202-0113
Mailing address
Revco Solutions, Attn: Consumer Assistance, PO Box 965, Columbus, OH 43216
Last reviewed
August 17, 2026

Match the official phone number against your caller ID before responding. If a call, text, email, or payment site uses different details, use the official website, portal, or mailing address before you respond.

Identity sources
  1. Revco Solutions — Revco Solutions
  2. Revco Solutions consumer assistance — Revco Solutions
  3. Revco Solutions contact and locations — Revco Solutions
  4. Revco Solutions and Wakefield merger announcement — Revco Solutions

Find out who actually owns the account.

A collector, servicer, and debt owner are not always the same company. That affects what proof you should ask for.

Possible role: Third-party collector and healthcare revenue-cycle provider

Revco describes its collectors as an extension of creditor clients. Its services include healthcare bad-debt collection, early-out self-pay work, insurance recovery, and other first- and third-party receivables programs.

  • Do not assume Revco owns the account; check the notice for the creditor that placed it and the current creditor, if different.

  • A legacy Wakefield letter or account may now be handled through Revco because the companies merged under the Revco Solutions name.

Role sources
  1. Revco Solutions — Revco Solutions
  2. Revco Solutions consumer assistance — Revco Solutions
  3. Revco Solutions and Wakefield merger announcement — Revco Solutions
  4. CFPB validation notice rules — Consumer Financial Protection Bureau

What official records say.

Each note below comes from a dated government, regulator, court, or SEC record. Use it as background, not as proof about your specific account.

  • Wakefield & Associates entered a North Carolina licensing settlement after acknowledging that it missed a permit-renewal deadline and operated after expiration. The state retroactively reinstated the permit and imposed a $1,000 civil penalty. This predates Wakefield's 2025 merger with Revco and was not an action against legacy Revco.

    Source
    1. Wakefield & Associates North Carolina licensing settlement — North Carolina Department of Insurance

Start with the facts you can check.

  • Revco says not to send a Social Security number, date of birth, or other sensitive information by ordinary email.
  • The official consumer-assistance page links to EvokePay. Start there or use the URL on a verified notice instead of following an unsolicited payment link.
  • Legacy Wakefield credit-reporting disputes may have separate instructions, so use the address on the current notice and identify whether the account is under Wakefield or Revco.

Confirm the account first.

Even a real collector can have the wrong person, wrong amount, old debt, duplicate placement, or incomplete records.

  • The collector name, mailing address, phone number, and website on the letter you received.
  • Who the original creditor was, who owns or placed the account now, the account number, balance, and date of last payment.
  • Whether the debt may be too old for a lawsuit in your state before you pay or promise to pay.
  • Whether the account appears on your official credit reports from AnnualCreditReport.com.
  • Whether this looks like the kind of account Revco Solutions commonly handles: Healthcare and medical accounts, Finance accounts, Government receivables, Utility accounts, Early-out and bad-debt placements.
Sources
  1. Revco Solutions — Revco Solutions
  2. Revco Solutions consumer assistance — Revco Solutions
  3. Revco Solutions contact and locations — Revco Solutions
  4. Revco Solutions and Wakefield merger announcement — Revco Solutions
  5. CFPB validation notice rules — Consumer Financial Protection Bureau
  6. CFPB debt dispute rights — Consumer Financial Protection Bureau
  7. FTC debt collection FAQs — Federal Trade Commission

Questions people ask about Revco Solutions.

Use these answers to sort out roles, names, portals, and account details before responding.

Why is Revco Solutions contacting me?

A healthcare provider or another Revco client may have placed a past-due account with Revco for collection. Ask Revco to identify the creditor, account, and balance before paying.

Sources
  1. Revco Solutions — Revco Solutions
  2. Revco Solutions consumer assistance — Revco Solutions
Are Revco Solutions and Wakefield & Associates the same company?

They merged in February 2025, and the merger announcement says the combined organization would operate under the Revco Solutions name. Older letters, portals, or credit-report entries may still use Wakefield.

Does Revco Solutions own the debt?

Revco presents itself as a third-party recovery provider working for clients. That does not prove who owns a specific account, so use the validation notice to identify the current creditor.

Sources
  1. Revco Solutions — Revco Solutions
  2. CFPB validation notice rules — Consumer Financial Protection Bureau
How can I contact or pay Revco Solutions?

Revco lists consumer assistance at 855-202-0113 and links its EvokePay portal from the official consumer-assistance page. Confirm the account against your notice before entering payment information.

Sources
  1. Revco Solutions consumer assistance — Revco Solutions
  2. Revco Solutions contact and locations — Revco Solutions
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