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Agency #29

Penn Credit.

Penn Credit is a debt-collection company that works for government agencies, toll authorities, healthcare providers, schools, utilities, phone companies, and other clients.

Why this company appears here

Penn Credit appears in major government programs — for example, New York City lists it among the agencies that collect parking, Environmental Control Board, and business-tax debts.

Common account types

  • Government taxes, fees, fines, and citations
  • Tolling accounts
  • Healthcare receivables
  • Higher education receivables
  • Utility and telecom receivables

Check the company before you click or pay.

Match these details to the validation notice, credit report entry, and payment page before sharing account or bank information.

Legal name
Penn Credit Corporation
Known aliases
Penn Credit Corporation
Related entities
Penn Billing
Official website
https://penncredit.com/
Phone - General mailing and phone
800-800-3328
Phone - Collections department
800-900-1380
Mailing address
Penn Credit Corporation, 2800 Commerce Drive, Harrisburg, PA 17110
Last reviewed
June 18, 2026

Match the official phone number against your caller ID before responding. If a call, text, email, or payment site uses different details, use the official website, portal, or mailing address before you respond.

Find out who actually owns the account.

A collector, servicer, and debt owner are not always the same company. That affects what proof you should ask for.

Possible role: Third-party collection agency and extended business office provider

Penn Credit describes collecting accounts for clients and running back-office and call-center services on their behalf, including locating people, credit-bureau reporting where allowed, and legal work. That points to a collector working for others — so check whether it's collecting for a lender, toll authority, healthcare provider, school, utility, phone company, or government agency.

  • Do not assume Penn Credit owns the debt; ask which client or current creditor placed the account.

  • For government debts, confirm payment instructions with the government agency because some public programs require payment to the agency rather than the collector.

What official records say.

Each note below comes from a dated government, regulator, court, or SEC record. Use it as background, not as proof about your specific account.

  • The Illinois Department of Financial and Professional Regulation reported that Penn Credit Corporation's Illinois collection-agency license was placed on 20 months of probation and fined $25,000 due to the moral character of a former officer, discipline by another jurisdiction, and unprofessional conduct.

  • The U.S. Attorney for the Northern District of Illinois announced that Penn Credit entered a deferred prosecution agreement resolving a criminal investigation. The announcement said Penn Credit admitted engaging in a Cook County corruption scheme at the direction of its former owner and CEO; the agreement included compliance and cooperation conditions and a $225,000 penalty.

Start with the facts you can check.

  • Penn Credit lists online, phone, and mail payment options; match the payment portal, phone number, P.O. Box, and account ID to the letter you received before sending money.
  • For New York City Department of Finance debts, NYC says payment should be made to the Department of Finance, not directly to the collection agency.

Confirm the account first.

Even a real collector can have the wrong person, wrong amount, old debt, duplicate placement, or incomplete records.

  • The collector name, mailing address, phone number, and website on the letter you received.
  • Who the original creditor was, who owns or placed the account now, the account number, balance, and date of last payment.
  • Whether the debt may be too old for a lawsuit in your state before you pay or promise to pay.
  • Whether the account appears on your official credit reports from AnnualCreditReport.com.
  • Whether this looks like the kind of account Penn Credit commonly handles: Government taxes, fees, fines, and citations, Tolling accounts, Healthcare receivables, Higher education receivables, Utility and telecom receivables.

Questions people ask about Penn Credit.

Use these answers to sort out roles, names, portals, and account details before responding.

Who is Penn Credit?

Penn Credit Corporation is an accounts-receivable management firm that says it has served nationwide clients since 1987 through debt collection and extended business office services.

What types of accounts does Penn Credit collect?

Penn Credit identifies markets including government, tolling, healthcare, higher education, utilities, telecommunications, and beyond. Its services page also lists third-party collection services and Penn Billing extended-business-office services.

Why would Penn Credit contact me about a New York City debt?

The NYC Department of Finance lists Penn Credit as one of its debt collection agencies for certain parking, Environmental Control Board, and business tax debts that have gone into judgment.

Does Penn Credit own the account?

Penn Credit presents itself as a service provider for clients, so you should ask for validation that identifies the current creditor, original creditor if different, and the client or public agency behind the placement.

How can I verify a Penn Credit payment page?

Penn Credit's consumer-payments page links to account.penncredit.com and says to include the account ID from the letter when paying by mail or corresponding about the account. Confirm the account ID, creditor, and balance before using a payment link.

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