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Agency #29

Penn Credit

Accounts-receivable management firm and third-party collection agency · Harrisburg, Pennsylvania

Phone-number answer

Checking a call from Penn Credit?

The published phone numbers below can help you look up the company. Caller ID can be spoofed: a matching number does not authenticate a caller or prove that you owe a debt.

What happened?

Choose the situation that fits. Keep a record as you go.

Wrong person

If the call is for someone else, say they have the wrong person and ask them to stop calling your number. Do not give sensitive identity or financial details to an unverified caller.

Log the date, displayed number, callback number, voicemail, and your request. If the collector claims you owe the debt, use a written dispute explaining that it is not yours.

For a written dispute, use the validation-period end date printed on the notice and keep proof of submission. If you have no notice, request the validation information; do not guess a deadline. A call or log entry does not replace that dispute.

Sources
  1. CFPB debt dispute rights — Consumer Financial Protection Bureau
  2. CFPB debt collection limits — Consumer Financial Protection Bureau
Unfamiliar debt

Ask for written validation information and compare the creditor, account reference, amount, and dates with your records. Do not confirm that you owe it or agree to pay while you are still checking.

An information request is not always a dispute. If you dispute the debt, say so in writing by the notice’s printed validation-period end date and keep proof. If the notice is missing, request it; do not guess a deadline or assume collection must pause.

Sources
  1. CFPB validation notice rules — Consumer Financial Protection Bureau
  2. CFPB debt dispute rights — Consumer Financial Protection Bureau
Received a notice

Save the notice and envelope or original electronic message, and note when it arrived. Check the collector, creditor, itemized amount, account reference, and printed validation-period end date against your records.

If you dispute the debt or amount, send or submit a written dispute on or before that printed end date. Keep a copy and proof of when you sent it. A phone call or call-log entry does not replace a timely written dispute.

Sources
  1. CFPB validation notice rules — Consumer Financial Protection Bureau
  2. Regulation F § 1006.38 dispute and original-creditor request rules — Consumer Financial Protection Bureau

Court papers? A validation letter does not replace a court response. Protect the court deadline first.

Check a payment link or existing payment plan
General mailing and phone
800-800-3328
Collections department
800-900-1380

End the incoming call and find a contact number independently through the company’s official website or your original creditor’s known contact channel. Check the written debt information separately before sharing sensitive information or paying. Why caller ID can be spoofed (FTC).

Sources for the phone answer
Sources
  1. Penn Credit contact — Penn Credit Corporation
  2. NYC Department of Finance debt collection agencies — New York City Department of Finance
  3. FTC phone scams and caller ID spoofing — Federal Trade Commission
  4. CFPB collector legitimacy checks — Consumer Financial Protection Bureau

Penn Credit is a debt-collection company that works for government agencies, toll authorities, healthcare providers, schools, utilities, phone companies, and other clients.

Why this company appears here

Penn Credit appears in major government programs — for example, New York City lists it among the agencies that collect parking, Environmental Control Board, and business-tax debts.

Common account types

  • Government taxes, fees, fines, and citations
  • Tolling accounts
  • Healthcare receivables
  • Higher education receivables
  • Utility and telecom receivables

Check the company before you click or pay.

Match these details to the validation notice, credit report entry, and payment page before sharing account or bank information.

Legal name
Penn Credit Corporation
Known aliases
Penn Credit Corporation
Related entities
Penn Billing
Official website
https://penncredit.com/
Phone - General mailing and phone
800-800-3328
Phone - Collections department
800-900-1380
Mailing address
Penn Credit Corporation, 2800 Commerce Drive, Harrisburg, PA 17110
Last reviewed
June 18, 2026

A matching caller ID does not authenticate a caller: numbers can be spoofed. Find contact details independently through the official company website or your original creditor before responding. Separately verify the debt and any payment instructions in writing.

Identity sources
  1. Penn Credit — Penn Credit Corporation
  2. Penn Credit contact — Penn Credit Corporation
  3. Penn Credit consumer payments — Penn Credit Corporation
  4. NYC Department of Finance debt collection agencies — New York City Department of Finance

Find out who actually owns the account.

A collector, servicer, and debt owner are not always the same company. That affects what proof you should ask for.

Possible role: Third-party collection agency and extended business office provider

Penn Credit describes collecting accounts for clients and running back-office and call-center services on their behalf, including locating people, credit-bureau reporting where allowed, and legal work. That points to a collector working for others — so check whether it's collecting for a lender, toll authority, healthcare provider, school, utility, phone company, or government agency.

  • Do not assume Penn Credit owns the debt; ask which client or current creditor placed the account.

  • For government debts, confirm payment instructions with the government agency because some public programs require payment to the agency rather than the collector.

Role sources
  1. Penn Credit — Penn Credit Corporation
  2. Penn Credit services — Penn Credit Corporation
  3. NYC Department of Finance debt collection agencies — New York City Department of Finance
  4. CFPB validation notice rules — Consumer Financial Protection Bureau

What official records say.

Each note below comes from a dated government, regulator, court, or SEC record. Use it as background, not as proof about your specific account.

  • The Illinois Department of Financial and Professional Regulation reported that Penn Credit Corporation's Illinois collection-agency license was placed on 20 months of probation and fined $25,000 due to the moral character of a former officer, discipline by another jurisdiction, and unprofessional conduct.

    Source
    1. Penn Credit Illinois discipline report — Illinois Department of Financial and Professional Regulation
  • The U.S. Attorney for the Northern District of Illinois announced that Penn Credit entered a deferred prosecution agreement resolving a criminal investigation. The announcement said Penn Credit admitted engaging in a Cook County corruption scheme at the direction of its former owner and CEO; the agreement included compliance and cooperation conditions and a $225,000 penalty.

    Source
    1. Penn Credit deferred prosecution agreement announcement — U.S. Department of Justice

Start with the facts you can check.

  • Penn Credit lists online, phone, and mail payment options; match the payment portal, phone number, P.O. Box, and account ID to the letter you received before sending money.
  • For New York City Department of Finance debts, NYC says payment should be made to the Department of Finance, not directly to the collection agency.

Confirm the account first.

Even a real collector can have the wrong person, wrong amount, old debt, duplicate placement, or incomplete records.

  • The collector name, mailing address, phone number, and website on the letter you received.
  • Who the original creditor was, who owns or placed the account now, the account number, balance, and date of last payment.
  • Whether the debt may be too old for a lawsuit in your state before you pay or promise to pay.
  • Whether the account appears on your official credit reports from AnnualCreditReport.com.
  • Whether this looks like the kind of account Penn Credit commonly handles: Government taxes, fees, fines, and citations, Tolling accounts, Healthcare receivables, Higher education receivables, Utility and telecom receivables.
Sources
  1. Penn Credit — Penn Credit Corporation
  2. Penn Credit contact — Penn Credit Corporation
  3. Penn Credit consumer payments — Penn Credit Corporation
  4. Penn Credit services — Penn Credit Corporation
  5. Penn Credit deferred prosecution agreement announcement — U.S. Department of Justice
  6. Penn Credit Illinois discipline report — Illinois Department of Financial and Professional Regulation
  7. NYC Department of Finance debt collection agencies — New York City Department of Finance
  8. CFPB validation notice rules — Consumer Financial Protection Bureau
  9. FTC debt collection FAQs — Federal Trade Commission

Questions people ask about Penn Credit.

Use these answers to sort out roles, names, portals, and account details before responding.

Who is Penn Credit?

Penn Credit Corporation is an accounts-receivable management firm that says it has served nationwide clients since 1987 through debt collection and extended business office services.

Sources
  1. Penn Credit — Penn Credit Corporation
  2. Penn Credit services — Penn Credit Corporation
  3. Penn Credit contact — Penn Credit Corporation
What types of accounts does Penn Credit collect?

Penn Credit identifies markets including government, tolling, healthcare, higher education, utilities, telecommunications, and beyond. Its services page also lists third-party collection services and Penn Billing extended-business-office services.

Sources
  1. Penn Credit — Penn Credit Corporation
  2. Penn Credit services — Penn Credit Corporation
Why would Penn Credit contact me about a New York City debt?

The NYC Department of Finance lists Penn Credit as one of its debt collection agencies for certain parking, Environmental Control Board, and business tax debts that have gone into judgment.

Sources
  1. NYC Department of Finance debt collection agencies — New York City Department of Finance
Does Penn Credit own the account?

Penn Credit presents itself as a service provider for clients, so you should ask for validation that identifies the current creditor, original creditor if different, and the client or public agency behind the placement.

Sources
  1. Penn Credit — Penn Credit Corporation
  2. Penn Credit services — Penn Credit Corporation
  3. CFPB validation notice rules — Consumer Financial Protection Bureau
How can I verify a Penn Credit payment page?

Penn Credit's consumer-payments page links to account.penncredit.com and says to include the account ID from the letter when paying by mail or corresponding about the account. Confirm the account ID, creditor, and balance before using a payment link.

Sources
  1. Penn Credit consumer payments — Penn Credit Corporation
  2. CFPB collector legitimacy checks — Consumer Financial Protection Bureau
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