Radius Global Solutions is a large customer-service and debt-collection company that contacts people on behalf of other businesses, from early payment reminders through later-stage collections.
Why this company appears here
Radius works for major creditors at a national scale, and it may reach out both before an account is charged off and after — so people see its name at different stages.
Common account types
- Retail and bankcard accounts
- Healthcare revenue-cycle accounts
- Telecom accounts
- Customer service and payment-reminder programs
Check the company before you click or pay.
Match these details to the validation notice, credit report entry, and payment page before sharing account or bank information.
- Legal name
- Radius Global Solutions, LLC
- Official website
- https://www.radiusgs.com/
- Consumer portal
- https://paymentportal.radiusgs.com/
- Phone - Consumer support and privacy requests
- (844) 329-0973 Radius directs collection-account questions to its portal and lists this support number in its privacy policy.
- Mailing address
- 7505 Metro Blvd, Suite 400, Edina, MN 55439
- Last reviewed
- June 11, 2026
A matching caller ID does not authenticate a caller: numbers can be spoofed. Find contact details independently through the official company website or your original creditor before responding. Separately verify the debt and any payment instructions in writing.
- Radius Global Solutions contact — Radius Global Solutions
- Radius Global Solutions privacy policy — Radius Global Solutions
Find out who actually owns the account.
A collector, servicer, and debt owner are not always the same company. That affects what proof you should ask for.
Possible role: First- and third-party collector, ARM servicer, and healthcare RCM vendor
Radius offers debt collection, call-center, and billing services, collecting both under its clients' names and its own. It also handles medical billing for healthcare providers. Treat it as a collector or service provider rather than the owner of your debt unless your notice says otherwise.
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Ask whether Radius is collecting on behalf of a current creditor/client or claiming to be the current owner.
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Ask for validation showing the creditor owed, amount, account number, original creditor if different, and itemized balance.
- Radius Global Solutions about — Radius Global Solutions
- Radius services — Radius Global Solutions
- Radius debt collection services — Radius Global Solutions
- CFPB validation notice rules — Consumer Financial Protection Bureau
What official records say.
Each note below comes from a dated government, regulator, court, or SEC record. Use it as background, not as proof about your specific account.
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In Gordon v. Radius Global Solutions, a Michigan federal court allowed a credit-report-access claim to continue at an early stage, stating that being a debt collector did not by itself show Radius had a permitted reason to access the report.
Source- Gordon v. Radius Global Solutions — U.S. District Court for the Eastern District of Michigan via GovInfo
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Connecticut entered a consent order alleging Radius conducted Connecticut consumer collection activity from an overseas location during an April 1, 2020 to March 31, 2021 review period; Radius paid a $10,000 civil penalty.
Source- Connecticut Radius consent order — Connecticut Department of Banking
- Connecticut Banking Bulletin 3073 — Connecticut Department of Banking
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In O'Neill v. Radius Global Solutions, a New Jersey federal court dismissed several debt-collection claims but allowed one claim to continue: whether an August 3, 2021 collection letter could mislead consumers about the debt amount.
Source- O'Neill v. Radius Global Solutions — U.S. District Court for the District of New Jersey via GovInfo
Start with the facts you can check.
- Radius might reach out for an early payment reminder or for full collections after an account has charged off, so it helps to know which stage you're at.
- Your first question is simple: is this account still with the original company, or has it been handed to outside collection?
Confirm the account first.
Even a real collector can have the wrong person, wrong amount, old debt, duplicate placement, or incomplete records.
- The collector name, mailing address, phone number, and website on the letter you received.
- Who the original creditor was, who owns or placed the account now, the account number, balance, and date of last payment.
- Whether the debt may be too old for a lawsuit in your state before you pay or promise to pay.
- Whether the account appears on your official credit reports from AnnualCreditReport.com.
- Whether this looks like the kind of account Radius Global Solutions commonly handles: Retail and bankcard accounts, Healthcare revenue-cycle accounts, Telecom accounts, Customer service and payment-reminder programs.
- Radius Global Solutions about — Radius Global Solutions
- CFPB validation notice rules — Consumer Financial Protection Bureau
- CFPB debt dispute rights — Consumer Financial Protection Bureau
Questions people ask about Radius Global Solutions.
Use these answers to sort out roles, names, portals, and account details before responding.
Is Radius Global Solutions a real debt collector?
Yes. Radius Global Solutions describes customer engagement, BPO, and debt collection services, including debt collection as a core service. A real company name does not make every call or link legitimate, so verify the account and payment channel before responding.
- Radius debt collection services — Radius Global Solutions
- Radius Global Solutions contact — Radius Global Solutions
Does Radius collect as a first-party or third-party collector?
Radius says its receivables services include first-party collections, third-party collections, and related recovery services. That means it may contact consumers as an outsourced representative for a business or as a third-party collection agency depending on the placement.
- Radius debt collection services — Radius Global Solutions
What kinds of debts or industries does Radius work with?
Radius markets services across healthcare, telecom, utilities, retail, financial services, government, education, transportation, and hospitality. For consumers, that means a Radius notice could involve a medical balance, utility account, telecom account, retail account, bankcard, education account, or other client placement.
- Radius industries — Radius Global Solutions
- Radius healthcare revenue cycle management — Radius Global Solutions
Does Radius own the debt it is trying to collect?
Not necessarily. Radius emphasizes outsourced receivables and collection services for client businesses, so it may be collecting for another creditor rather than owning the account. Check the notice for the current creditor, original creditor, account number, and any on-behalf-of language.
- Radius debt collection services — Radius Global Solutions
- CFPB validation notice rules — Consumer Financial Protection Bureau
How can I verify or pay a Radius account safely?
Radius directs consumers to its official consumer support and payment portal from its contact page. Start from RadiusGS.com or your written notice, and avoid paying through links or phone numbers that you cannot verify independently.
- Radius Global Solutions contact — Radius Global Solutions
- Radius scam prevention guidance — Radius Global Solutions
What should I do if I do not recognize a Radius debt?
Request written validation and verify the collector's identity before sharing information or paying. CFPB guidance says validation information should identify the creditor, amount owed, and dispute process. Send or otherwise submit a written dispute on or before the validation-period end date printed on the notice. When it receives that timely dispute, the collector generally must cease collection of the debt, or any disputed portion of the debt, until it sends verification or a copy of a judgment. If it reasonably determines that a repeat dispute is duplicative—substantially the same as one it already answered, with no new and material information—it may instead send a notice explaining why and referring to its response to the earlier dispute.
- Radius scam prevention guidance — Radius Global Solutions
- CFPB validation notice rules — Consumer Financial Protection Bureau
- CFPB debt dispute rights — Consumer Financial Protection Bureau
- Regulation F § 1006.38 dispute and original-creditor request rules — Consumer Financial Protection Bureau
- Regulation F Small Entity Compliance Guide § 12.3 (submission and receipt timing) — Consumer Financial Protection Bureau
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