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Agency #46

Sequium Asset Solutions

First- and third-party collection agency · Atlanta, Georgia

Phone-number answer

Checking a call from Sequium Asset Solutions?

The published phone numbers below can help you look up the company. Caller ID can be spoofed: a matching number does not authenticate a caller or prove that you owe a debt.

What happened?

Choose the situation that fits. Keep a record as you go.

Wrong person

If the call is for someone else, say they have the wrong person and ask them to stop calling your number. Do not give sensitive identity or financial details to an unverified caller.

Log the date, displayed number, callback number, voicemail, and your request. If the collector claims you owe the debt, use a written dispute explaining that it is not yours.

Log wrong-person calls Dispute a debt that is not yours

For a written dispute, use the validation-period end date printed on the notice and keep proof of submission. If you have no notice, request the validation information; do not guess a deadline. A call or log entry does not replace that dispute.

Sources
  1. CFPB debt dispute rights — Consumer Financial Protection Bureau
  2. CFPB debt collection limits — Consumer Financial Protection Bureau
Unfamiliar debt

Ask for written validation information and compare the creditor, account reference, amount, and dates with your records. Do not confirm that you owe it or agree to pay while you are still checking.

Request the debt details Dispute an unfamiliar debt Keep a collector call log

An information request is not always a dispute. If you dispute the debt, say so in writing by the notice’s printed validation-period end date and keep proof. If the notice is missing, request it; do not guess a deadline or assume collection must pause.

Sources
  1. CFPB validation notice rules — Consumer Financial Protection Bureau
  2. CFPB debt dispute rights — Consumer Financial Protection Bureau
Received a notice

Save the notice and envelope or original electronic message, and note when it arrived. Check the collector, creditor, itemized amount, account reference, and printed validation-period end date against your records.

If you dispute the debt or amount, send or submit a written dispute on or before that printed end date. Keep a copy and proof of when you sent it. A phone call or call-log entry does not replace a timely written dispute.

Build a validation dispute letter Track the notice and follow-up Check notice and deadline next steps
Sources
  1. CFPB validation notice rules — Consumer Financial Protection Bureau
  2. Regulation F § 1006.38 dispute and original-creditor request rules — Consumer Financial Protection Bureau

Court papers? A validation letter does not replace a court response. Protect the court deadline first.

Check a payment link or existing payment plan
Consumer assistance
877-362-8766

End the incoming call and find a contact number independently through the company’s official website or your original creditor’s known contact channel. Check the written debt information separately before sharing sensitive information or paying. Why caller ID can be spoofed (FTC).

Sources for the phone answer
Sources
  1. Sequium Asset Solutions — Sequium Asset Solutions
  2. Sequium Asset Solutions payment guidance — Sequium Asset Solutions
  3. FTC phone scams and caller ID spoofing — Federal Trade Commission
  4. CFPB collector legitimacy checks — Consumer Financial Protection Bureau

Sequium Asset Solutions handles first- and third-party consumer and commercial receivables and provides a self-service portal called DAVID.

Why this company appears here

Sequium works across multiple collection stages and has a national consumer-facing operation with dedicated payment, dispute, complaint, and assistance workflows.

Common account types

  • Consumer receivables
  • Commercial receivables
  • Distressed and non-performing accounts
  • First-party and third-party placements

Check the company before you click or pay.

Match these details to the validation notice, credit report entry, and payment page before sharing account or bank information.

Legal name
Sequium Asset Solutions, LLC
Known aliases
Sequium / Sequium Asset Solutions, LLC
Official website
https://sequium.com/
Consumer portal
https://pay.sequium.com/
Phone - Consumer assistance
877-362-8766
Mailing address
Sequium Asset Solutions, LLC, 2700 Cumberland Parkway, Suite 200, Atlanta, GA 30339
Last reviewed
August 17, 2026

A matching caller ID does not authenticate a caller: numbers can be spoofed. Find contact details independently through the official company website or your original creditor before responding. Separately verify the debt and any payment instructions in writing.

Identity sources
  1. Sequium Asset Solutions — Sequium Asset Solutions
  2. Sequium Asset Solutions services — Sequium Asset Solutions
  3. Sequium Asset Solutions payment guidance — Sequium Asset Solutions
  4. Sequium consumer support and disputes — Sequium Asset Solutions
  5. Sequium consumer portal privacy policy — Sequium Asset Solutions

Find out who actually owns the account.

A collector, servicer, and debt owner are not always the same company. That affects what proof you should ask for.

Possible role: First- and third-party receivables collector

Sequium describes first- and third-party work on consumer and commercial portfolios and says its consumer portal is used to manage accounts for creditor clients.

  • Confirm the creditor client and whether Sequium is communicating in the client's name or as an outside collector.

  • The reviewed current pages do not support a categorical claim that Sequium owns the accounts it handles.

Role sources
  1. Sequium Asset Solutions services — Sequium Asset Solutions
  2. Sequium consumer portal privacy policy — Sequium Asset Solutions
  3. CFPB validation notice rules — Consumer Financial Protection Bureau

What official records say.

Each note below comes from a dated government, regulator, court, or SEC record. Use it as background, not as proof about your specific account.

  • Sequium entered a North Carolina licensing settlement after acknowledging a missed renewal deadline and operation after its collection-agency permit expired. The state retroactively reinstated the permit and imposed a $1,000 civil penalty.

    Source
    1. Sequium North Carolina licensing settlement — North Carolina Department of Insurance

Start with the facts you can check.

  • DAVID is Sequium's officially linked self-service and payment portal, not a separate collector.
  • The portal provides separate forms for disputes, complaints, assistance, feedback, and contact updates.
  • A Sequium services page still shows an older Marietta address, while the homepage, payment page, and portal use the Atlanta address. Use the current notice for mailed correspondence.

Confirm the account first.

Even a real collector can have the wrong person, wrong amount, old debt, duplicate placement, or incomplete records.

  • The collector name, mailing address, phone number, and website on the letter you received.
  • Who the original creditor was, who owns or placed the account now, the account number, balance, and date of last payment.
  • Whether the debt may be too old for a lawsuit in your state before you pay or promise to pay.
  • Whether the account appears on your official credit reports from AnnualCreditReport.com.
  • Whether this looks like the kind of account Sequium Asset Solutions commonly handles: Consumer receivables, Commercial receivables, Distressed and non-performing accounts, First-party and third-party placements.
Put it in writing
Debt validation letter template Collector call log template
Sources
  1. Sequium Asset Solutions — Sequium Asset Solutions
  2. Sequium Asset Solutions services — Sequium Asset Solutions
  3. Sequium Asset Solutions payment guidance — Sequium Asset Solutions
  4. Sequium consumer support and disputes — Sequium Asset Solutions
  5. Sequium consumer portal privacy policy — Sequium Asset Solutions
  6. CFPB validation notice rules — Consumer Financial Protection Bureau
  7. CFPB debt dispute rights — Consumer Financial Protection Bureau
  8. FTC debt collection FAQs — Federal Trade Commission

Questions people ask about Sequium Asset Solutions.

Use these answers to sort out roles, names, portals, and account details before responding.

Why is Sequium Asset Solutions contacting me?

A creditor client may have assigned a consumer or commercial receivable to Sequium for first- or third-party collection work.

Sources
  1. Sequium Asset Solutions services — Sequium Asset Solutions
  2. Sequium consumer portal privacy policy — Sequium Asset Solutions
What is DAVID?

DAVID is Sequium's official account-management and payment portal at pay.sequium.com. It also provides dispute, complaint, and assistance options.

Sources
  1. Sequium Asset Solutions payment guidance — Sequium Asset Solutions
  2. Sequium consumer support and disputes — Sequium Asset Solutions
Does Sequium own the debt?

Sequium describes collection work for creditor clients. Check the validation notice for the current creditor and do not infer ownership from the Sequium name alone.

Sources
  1. Sequium Asset Solutions services — Sequium Asset Solutions
  2. Sequium consumer portal privacy policy — Sequium Asset Solutions
  3. CFPB validation notice rules — Consumer Financial Protection Bureau
How can I dispute a Sequium account?

Sequium's DAVID contact page has a Submit Dispute option as well as complaint and assistance workflows. You can also call 877-362-8766.

Sources
  1. Sequium consumer support and disputes — Sequium Asset Solutions
  2. Sequium Asset Solutions payment guidance — Sequium Asset Solutions
  3. CFPB debt dispute rights — Consumer Financial Protection Bureau
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