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Agency #39

Spring Oaks Capital

Debt buyer and account servicer · Chesapeake, Virginia

Phone-number answer

Checking a call from Spring Oaks Capital?

The published phone numbers below can help you look up the company. Caller ID can be spoofed: a matching number does not authenticate a caller or prove that you owe a debt.

What happened?

Choose the situation that fits. Keep a record as you go.

Wrong person

If the call is for someone else, say they have the wrong person and ask them to stop calling your number. Do not give sensitive identity or financial details to an unverified caller.

Log the date, displayed number, callback number, voicemail, and your request. If the collector claims you owe the debt, use a written dispute explaining that it is not yours.

For a written dispute, use the validation-period end date printed on the notice and keep proof of submission. If you have no notice, request the validation information; do not guess a deadline. A call or log entry does not replace that dispute.

Sources
  1. CFPB debt dispute rights — Consumer Financial Protection Bureau
  2. CFPB debt collection limits — Consumer Financial Protection Bureau
Unfamiliar debt

Ask for written validation information and compare the creditor, account reference, amount, and dates with your records. Do not confirm that you owe it or agree to pay while you are still checking.

An information request is not always a dispute. If you dispute the debt, say so in writing by the notice’s printed validation-period end date and keep proof. If the notice is missing, request it; do not guess a deadline or assume collection must pause.

Sources
  1. CFPB validation notice rules — Consumer Financial Protection Bureau
  2. CFPB debt dispute rights — Consumer Financial Protection Bureau
Received a notice

Save the notice and envelope or original electronic message, and note when it arrived. Check the collector, creditor, itemized amount, account reference, and printed validation-period end date against your records.

If you dispute the debt or amount, send or submit a written dispute on or before that printed end date. Keep a copy and proof of when you sent it. A phone call or call-log entry does not replace a timely written dispute.

Sources
  1. CFPB validation notice rules — Consumer Financial Protection Bureau
  2. Regulation F § 1006.38 dispute and original-creditor request rules — Consumer Financial Protection Bureau

Court papers? A validation letter does not replace a court response. Protect the court deadline first.

Check a payment link or existing payment plan
Account inquiries
877-316-0090
Portal technical support
866-539-7525

End the incoming call and find a contact number independently through the company’s official website or your original creditor’s known contact channel. Check the written debt information separately before sharing sensitive information or paying. Why caller ID can be spoofed (FTC).

Sources for the phone answer
Sources
  1. Spring Oaks Capital — Spring Oaks Capital
  2. Spring Oaks Capital FAQ — Spring Oaks Capital
  3. Spring Oaks Capital contact information — Spring Oaks Capital
  4. Spring Oaks Capital account portal — Spring Oaks Capital
  5. FTC phone scams and caller ID spoofing — Federal Trade Commission
  6. CFPB collector legitimacy checks — Consumer Financial Protection Bureau

Spring Oaks Capital purchases and services consumer credit accounts, with an affiliated SPV identified as the account owner and Spring Oaks Capital, LLC as servicer.

Why this company appears here

It is an active debt buyer with a national consumer portal that lets people review the original creditor, account history, and resolution options.

Common account types

  • Consumer credit accounts originated by financial institutions
  • Purchased receivables
  • Accounts offered payment-plan or other resolution options

Check the company before you click or pay.

Match these details to the validation notice, credit report entry, and payment page before sharing account or bank information.

Legal name
Spring Oaks Capital, LLC
Known aliases
Spring Oaks Capital, LLC
Related entities
Spring Oaks Capital SPV, LLC
Phone - Account inquiries
877-316-0090
Phone - Portal technical support
866-539-7525
Mailing address
Spring Oaks Capital, LLC, PO Box 1216, Chesapeake, VA 23327-1216
Last reviewed
August 17, 2026

A matching caller ID does not authenticate a caller: numbers can be spoofed. Find contact details independently through the official company website or your original creditor before responding. Separately verify the debt and any payment instructions in writing.

Identity sources
  1. Spring Oaks Capital — Spring Oaks Capital
  2. Spring Oaks Capital FAQ — Spring Oaks Capital
  3. Spring Oaks Capital contact information — Spring Oaks Capital
  4. Spring Oaks Capital privacy policy — Spring Oaks Capital
  5. Spring Oaks Capital account portal — Spring Oaks Capital

Find out who actually owns the account.

A collector, servicer, and debt owner are not always the same company. That affects what proof you should ask for.

Possible role: Affiliated debt owner and servicer

Spring Oaks says Spring Oaks Capital SPV, LLC owns consumer accounts and Spring Oaks Capital, LLC services them. The precise entity on a particular notice still matters.

  • Look for both the current owner and the servicer on the notice; they may be different Spring Oaks entities.

  • Ask for the original creditor and account documents if the Spring Oaks name is unfamiliar.

Role sources
  1. Spring Oaks Capital — Spring Oaks Capital
  2. Spring Oaks Capital FAQ — Spring Oaks Capital
  3. Spring Oaks Capital privacy policy — Spring Oaks Capital
  4. CFPB validation notice rules — Consumer Financial Protection Bureau

What official records say.

Each note below comes from a dated government, regulator, court, or SEC record. Use it as background, not as proof about your specific account.

  • The Fourth Circuit affirmed denial of a motion to compel arbitration in a putative Maryland class case naming Spring Oaks Capital SPV I LLC. The procedural decision allowed the case to continue without arbitration but did not decide whether Spring Oaks or any other defendant violated the law.

    Source
    1. Ford v. Genesis Financial Solutions and Spring Oaks Capital SPV I opinion — U.S. Court of Appeals for the Fourth Circuit

Start with the facts you can check.

  • The official portal can show the original creditor and account history after the consumer verifies access.
  • Spring Oaks publishes separate general account and portal-support phone numbers.
  • Its FAQ contains inconsistent timing for a credit-report update after payment, so do not rely on a specific deletion or update deadline without confirming it directly.

Confirm the account first.

Even a real collector can have the wrong person, wrong amount, old debt, duplicate placement, or incomplete records.

  • The collector name, mailing address, phone number, and website on the letter you received.
  • Who the original creditor was, who owns or placed the account now, the account number, balance, and date of last payment.
  • Whether the debt may be too old for a lawsuit in your state before you pay or promise to pay.
  • Whether the account appears on your official credit reports from AnnualCreditReport.com.
  • Whether this looks like the kind of account Spring Oaks Capital commonly handles: Consumer credit accounts originated by financial institutions, Purchased receivables, Accounts offered payment-plan or other resolution options.
Sources
  1. Spring Oaks Capital — Spring Oaks Capital
  2. Spring Oaks Capital FAQ — Spring Oaks Capital
  3. Spring Oaks Capital contact information — Spring Oaks Capital
  4. Spring Oaks Capital privacy policy — Spring Oaks Capital
  5. Spring Oaks Capital account portal — Spring Oaks Capital
  6. CFPB validation notice rules — Consumer Financial Protection Bureau
  7. CFPB debt dispute rights — Consumer Financial Protection Bureau
  8. FTC debt collection FAQs — Federal Trade Commission

Questions people ask about Spring Oaks Capital.

Use these answers to sort out roles, names, portals, and account details before responding.

Why is Spring Oaks Capital contacting me?

A consumer credit account originated with another financial institution may have been transferred or sold into the Spring Oaks organization for servicing and collection.

Sources
  1. Spring Oaks Capital — Spring Oaks Capital
  2. Spring Oaks Capital FAQ — Spring Oaks Capital
Who owns a Spring Oaks Capital account?

The current site says Spring Oaks Capital SPV, LLC owns consumer accounts while Spring Oaks Capital, LLC services them. Check your notice for the exact current creditor on your account.

Sources
  1. Spring Oaks Capital — Spring Oaks Capital
  2. Spring Oaks Capital privacy policy — Spring Oaks Capital
How can I verify the original creditor?

Spring Oaks says its portal identifies the original creditor and account history. You can also request account information or documents through its contact channels.

Sources
  1. Spring Oaks Capital account portal — Spring Oaks Capital
  2. Spring Oaks Capital contact information — Spring Oaks Capital
How can I pay Spring Oaks Capital?

Spring Oaks lists its official portal, phone, and mail as payment options. Confirm the reference number and account details before selecting an option.

Sources
  1. Spring Oaks Capital — Spring Oaks Capital
  2. Spring Oaks Capital FAQ — Spring Oaks Capital
  3. Spring Oaks Capital account portal — Spring Oaks Capital
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