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Agency #48

Source Receivables Management

Third-party collection agency · Greensboro, North Carolina

Phone-number answer

Checking a call from Source Receivables Management?

The published phone numbers below can help you look up the company. Caller ID can be spoofed: a matching number does not authenticate a caller or prove that you owe a debt.

What happened?

Choose the situation that fits. Keep a record as you go.

Wrong person

If the call is for someone else, say they have the wrong person and ask them to stop calling your number. Do not give sensitive identity or financial details to an unverified caller.

Log the date, displayed number, callback number, voicemail, and your request. If the collector claims you owe the debt, use a written dispute explaining that it is not yours.

For a written dispute, use the validation-period end date printed on the notice and keep proof of submission. If you have no notice, request the validation information; do not guess a deadline. A call or log entry does not replace that dispute.

Sources
  1. CFPB debt dispute rights — Consumer Financial Protection Bureau
  2. CFPB debt collection limits — Consumer Financial Protection Bureau
Unfamiliar debt

Ask for written validation information and compare the creditor, account reference, amount, and dates with your records. Do not confirm that you owe it or agree to pay while you are still checking.

An information request is not always a dispute. If you dispute the debt, say so in writing by the notice’s printed validation-period end date and keep proof. If the notice is missing, request it; do not guess a deadline or assume collection must pause.

Sources
  1. CFPB validation notice rules — Consumer Financial Protection Bureau
  2. CFPB debt dispute rights — Consumer Financial Protection Bureau
Received a notice

Save the notice and envelope or original electronic message, and note when it arrived. Check the collector, creditor, itemized amount, account reference, and printed validation-period end date against your records.

If you dispute the debt or amount, send or submit a written dispute on or before that printed end date. Keep a copy and proof of when you sent it. A phone call or call-log entry does not replace a timely written dispute.

Sources
  1. CFPB validation notice rules — Consumer Financial Protection Bureau
  2. Regulation F § 1006.38 dispute and original-creditor request rules — Consumer Financial Protection Bureau

Court papers? A validation letter does not replace a court response. Protect the court deadline first.

Check a payment link or existing payment plan
Consumer assistance
877-251-3775

End the incoming call and find a contact number independently through the company’s official website or your original creditor’s known contact channel. Check the written debt information separately before sharing sensitive information or paying. Why caller ID can be spoofed (FTC).

Sources for the phone answer
Sources
  1. Source Receivables Management — Source Receivables Management
  2. Source Receivables Management contact — Source Receivables Management
  3. FTC phone scams and caller ID spoofing — Federal Trade Commission
  4. CFPB collector legitimacy checks — Consumer Financial Protection Bureau

Source Receivables Management is a nationally licensed third-party collector managing past-due consumer and commercial accounts for creditor clients.

Why this company appears here

SourceRM works across telecommunications, multifamily housing, utilities, financial services, timeshares, retail cards, and debt-purchaser placements.

Common account types

  • Telecommunications accounts
  • Multifamily housing accounts
  • Financial-services accounts
  • Timeshare accounts
  • Utility accounts
  • Retail card accounts
  • Debt-purchaser placements

Check the company before you click or pay.

Match these details to the validation notice, credit report entry, and payment page before sharing account or bank information.

Legal name
Source Receivables Management, LLC
Known aliases
SourceRM / SRM / Source Receivables Management, LLC
Official website
https://sourcerm.com/
Phone - Consumer assistance
877-251-3775
Mailing address
Source Receivables Management, LLC, PO Box 4068, Greensboro, NC 27404-4068
Last reviewed
August 17, 2026

A matching caller ID does not authenticate a caller: numbers can be spoofed. Find contact details independently through the official company website or your original creditor before responding. Separately verify the debt and any payment instructions in writing.

Identity sources
  1. Source Receivables Management — Source Receivables Management
  2. Source Receivables Management contact — Source Receivables Management
  3. Source Receivables Management FAQ — Source Receivables Management
  4. Source Receivables Management payment guidance — Source Receivables Management
  5. Source Receivables Management privacy policy — Source Receivables Management

Find out who actually owns the account.

A collector, servicer, and debt owner are not always the same company. That affects what proof you should ask for.

Possible role: Third-party collector for creditor clients

SourceRM says it manages past-due balances on behalf of creditor clients and is licensed to collect nationwide.

  • Ask which creditor client placed the balance and whether a separate debt purchaser owns it.

  • A SourceRM account can involve a debt-purchaser client without SourceRM itself being the owner.

Role sources
  1. Source Receivables Management — Source Receivables Management
  2. Source Receivables Management privacy policy — Source Receivables Management
  3. CFPB validation notice rules — Consumer Financial Protection Bureau

What official records say.

Each note below comes from a dated government, regulator, court, or SEC record. Use it as background, not as proof about your specific account.

  • In Rawson v. Source Receivables Management, a federal district court granted summary judgment on FDCPA liability, holding that a Source letter omitted the creditor's identity and was facially deceptive because it did not disclose that the debt was time-barred. A later official opinion records that ruling while separately rejecting a proposed class settlement on fairness grounds.

    Source
    1. Rawson v. Source Receivables Management opinion — U.S. District Court for the Northern District of Illinois

Start with the facts you can check.

  • SourceRM says substantiation requests should describe the dispute and be mailed to its Greensboro PO box.
  • Its official payment page links to EvokePay and also lists phone and mail payment options.
  • Avoid assuming that payment will produce a particular credit-score result; reporting and scoring effects depend on the account and credit-reporting policies.

Confirm the account first.

Even a real collector can have the wrong person, wrong amount, old debt, duplicate placement, or incomplete records.

  • The collector name, mailing address, phone number, and website on the letter you received.
  • Who the original creditor was, who owns or placed the account now, the account number, balance, and date of last payment.
  • Whether the debt may be too old for a lawsuit in your state before you pay or promise to pay.
  • Whether the account appears on your official credit reports from AnnualCreditReport.com.
  • Whether this looks like the kind of account Source Receivables Management commonly handles: Telecommunications accounts, Multifamily housing accounts, Financial-services accounts, Timeshare accounts, Utility accounts, Retail card accounts, Debt-purchaser placements.
Sources
  1. Source Receivables Management — Source Receivables Management
  2. Source Receivables Management contact — Source Receivables Management
  3. Source Receivables Management FAQ — Source Receivables Management
  4. Source Receivables Management payment guidance — Source Receivables Management
  5. Source Receivables Management privacy policy — Source Receivables Management
  6. CFPB validation notice rules — Consumer Financial Protection Bureau
  7. CFPB debt dispute rights — Consumer Financial Protection Bureau
  8. FTC debt collection FAQs — Federal Trade Commission

Questions people ask about Source Receivables Management.

Use these answers to sort out roles, names, portals, and account details before responding.

Why is Source Receivables Management contacting me?

SourceRM says it collects account balances for creditor clients. The notice should identify the client or current creditor and the balance.

Sources
  1. Source Receivables Management — Source Receivables Management
  2. Source Receivables Management FAQ — Source Receivables Management
Does SourceRM own the debt?

Its official FAQ describes SourceRM as managing past-due balances on behalf of clients. A client could be the original creditor or a debt purchaser, so verify the owner shown on the notice.

Sources
  1. Source Receivables Management — Source Receivables Management
  2. Source Receivables Management privacy policy — Source Receivables Management
  3. CFPB validation notice rules — Consumer Financial Protection Bureau
How can I dispute a SourceRM account?

SourceRM says a written substantiation request should describe the issue and be mailed to PO Box 4068, Greensboro, NC 27404-4068. Its contact form and phone are available for general account discussion.

Sources
  1. Source Receivables Management contact — Source Receivables Management
  2. CFPB debt dispute rights — Consumer Financial Protection Bureau
How can I pay Source Receivables Management?

The official payment page links to SourceRM's EvokePay portal and also lists phone and mail options. Start from sourcerm.com and confirm the account details first.

Sources
  1. Source Receivables Management payment guidance — Source Receivables Management
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