Why this company appears here
Resurgent and LVNV Funding are two of the names people most often run into once a charged-off debt has been bought by someone else.
Common account types
- Purchased credit card debt
- Fintech and retail finance balances
- Consumer loan portfolios
Check the company before you click or pay.
Match these details to the validation notice, credit report entry, and payment page before sharing account or bank information.
- Legal name
- Resurgent Capital Services L.P.
- Related entities
- LVNV Funding / Sherman Financial Group
- Official website
- https://www.resurgent.com/
- Consumer portal
- https://portal.resurgent.com/
- Phone - Questions and phone payments
- 1-888-665-0374
- Mailing address
- P.O. Box 10497, Greenville, SC 29603
- Last reviewed
- June 11, 2026
Match the official phone number against your caller ID before responding. If a call, text, email, or payment site uses different details, use the official website, portal, or mailing address before you respond.
Find out who actually owns the account.
A collector, servicer, and debt owner are not always the same company. That affects what proof you should ask for.
Possible role: Third-party debt collector and consumer-debt servicer
Resurgent says its messages come from a debt collector and that it services debts in collections. It generally manages and collects accounts for the companies that own them — often the debt buyer LVNV Funding, which is the name you may see listed as the actual owner.
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Do not assume Resurgent owns the debt; ask for the validation notice showing the current creditor or debt owner.
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If LVNV Funding appears, ask whether LVNV is the owner and Resurgent is the servicer, collector, or both.
What official records say.
Each note below comes from a dated government, regulator, court, or SEC record. Use it as background, not as proof about your specific account.
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The Seventh Circuit reversed a $250 federal debt collection law jury verdict against LVNV and Resurgent and ordered dismissal because the consumer did not prove injury from a 29-day delay in reporting a debt dispute to TransUnion.
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Connecticut issued a consent order alleging Resurgent collected interest on certain Connecticut consumer debtor accounts; Resurgent paid a $2,500 civil penalty and agreed to cease and desist, while neither admitting nor denying the allegation.
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Arizona DIFI recorded a consent cease-and-desist order for Resurgent Capital Services as a collection agency and listed a $95,000 penalty paid, with no restitution listed.
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Maryland resolved a collection-agency licensing matter with LVNV Funding and Resurgent; the settlement required a $1 million payment, dismissal of 3,564 pending Maryland collection cases totaling $7,770,564.98, and consumer account credits, without an admission of liability.
Start with the facts you can check.
- Your credit report might show LVNV Funding while the letters and calls come from Resurgent — they're connected but play different roles, so treat them as separate.
- Ask whether the communicating company owns, services, or has been assigned the account.
Confirm the account first.
Even a real collector can have the wrong person, wrong amount, old debt, duplicate placement, or incomplete records.
- The collector name, mailing address, phone number, and website on the letter you received.
- Who the original creditor was, who owns or placed the account now, the account number, balance, and date of last payment.
- Whether the debt may be too old for a lawsuit in your state before you pay or promise to pay.
- Whether the account appears on your official credit reports from AnnualCreditReport.com.
- Whether LVNV Funding is the current owner and whether Resurgent is the servicer or collector.
- Whether this looks like the kind of account Resurgent Capital Services commonly handles: Purchased credit card debt, Fintech and retail finance balances, Consumer loan portfolios.
Questions people ask about Resurgent Capital Services.
Use these answers to sort out roles, names, portals, and account details before responding.
Why is Resurgent Capital Services contacting me about an LVNV Funding account?
Resurgent often acts as the servicer for LVNV Funding accounts, so Resurgent may send letters, manage the portal, take calls, or process payments even when LVNV is listed as the current creditor. LVNV describes Resurgent as its master servicer, and LVNV login flows can send consumers to Resurgent's portal.
Does Resurgent own the debt, or does LVNV Funding own it?
In many LVNV-related accounts, LVNV Funding is the debt buyer or current creditor while Resurgent services or collects the account. Do not assume the roles; check the validation notice for the current creditor and ask Resurgent to identify whether it is the owner, servicer, collector, or some combination.
What is Resurgent's relationship to Sherman Financial Group?
Court records have described LVNV, Resurgent, and related entities as part of the Sherman family of companies, with Resurgent servicing LVNV-owned charged-off consumer debt. Because corporate structures and account assignments can change, rely on your current validation notice and Resurgent/LVNV official channels for account-specific details.
What are Resurgent's official contact channels?
Resurgent links to its consumer portal from its official website and lists contact details including its Greenville, South Carolina mailing address. If you see LVNV on a credit report but Resurgent on a letter or portal, verify both names against the notice before making a payment.
How can I dispute or request validation of a Resurgent/LVNV debt?
Ask for validation information that identifies the current creditor, original creditor if different, amount, itemization, and dispute instructions. If you dispute in writing within the validation period, the collector generally must stop collection of the disputed debt until it sends verification responding to the dispute.
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