Skip to content
CP.
Search Credit Proud

What are you trying to sort out?

Insurance claims

LexisNexis C.L.U.E.

C.L.U.E. is LexisNexis’s insurance claims exchange. It reports up to seven years of auto and personal-property loss history for insurance underwriting and pricing.

What the report is used for

Auto, homeowners, renters, and other personal-property insurance eligibility, underwriting, renewal, and pricing.

If it appears on an adverse-action notice

An insurer naming C.L.U.E. generally used claims-history information when setting a premium, declining coverage, changing terms, or taking another unfavorable insurance action. C.L.U.E. is a LexisNexis product; it is not a CoreLogic tenant report.

What may be in the report.

The actual fields depend on the product ordered and whether the company has information about you.

  • Auto and property insurance claims and losses
  • Claim dates, types, amounts, and associated people or property
  • Related inquiries and, for separate products, telematics data
Official consumer routes

Request, freeze, or dispute the right file.

Use these direct paths instead of a paid credit-repair service or a phone number from an unsolicited message. A freeze at one company does not automatically freeze another report.

Request your report

Use the LexisNexis consumer portal and select the insurance or C.L.U.E. disclosure relevant to the notice.

866-897-8126

LexisNexis Risk Solutions Consumer Center, P.O. Box 105108, Atlanta, GA 30348-5108

Official request path
Limited or report-specific freeze

Freeze information

The CFPB list marks C.L.U.E. as freezeable, while LexisNexis describes scope and permissible-purpose exceptions through its portal. Confirm the report covered by the request.

866-897-8126 Check current freeze path

Dispute an error

Compare the insurer, claim number, loss date, property or vehicle, and claim disposition before disputing.

866-897-8126

LexisNexis Risk Solutions Consumer Center, P.O. Box 105108, Atlanta, GA 30348-5108

Official dispute path

First three steps.

Do not dispute accurate information just because it led to an unfavorable decision.

  1. 01 Request the C.L.U.E. report identified by the insurer.
  2. 02 Match every claim to insurer records, dates, people, vehicle, and property.
  3. 03 Dispute a wrong or incomplete claim with LexisNexis and the insurer that reported it.
Have the denial notice?

Separate the reporting-company disclosure from the decision-maker’s action.

The company that supplied a report usually did not make the final decision. Use the notice decoder to choose the credit, banking, housing, employment, insurance, or utility context, then identify the report and next record to compare.

Open the denial decoder
Advertisement · optional partner tool

Put the report in working order

CreditHusky turns a credit report into items to review, facts to check, letters you approve, and deadlines you can follow — all in one workspace.

Start free check Sponsored link · CreditHusky is an independent service

Credit Proud is an educational resource, not a credit bureau, debt collector, government agency, or law firm. We do not provide legal advice or promise a specific credit outcome.