Rental application screening, identity and fraud checks, credit and rental history, public records, and property-specific leasing criteria.
A notice naming RealPage or LeasingDesk usually means the property used a RealPage screening when denying the application or imposing a deposit, guarantor, or other condition.
What may be in the report.
The actual fields depend on the product ordered and whether the company has information about you.
- Identity and application information
- Credit, rental, eviction, or public-record data selected for the screening
- Screening results or recommendations delivered to the property
Request, freeze, or dispute the right file.
Use these direct paths instead of a paid credit-repair service or a phone number from an unsolicited message. A freeze at one company does not automatically freeze another report.
Request your report
RealPage provides a consumer-support path for requesting the screening information associated with you.
866-934-1124RealPage, Inc., 2201 Lakeside Blvd., Richardson, TX 75082
Official request pathFreeze information
The CFPB company list does not mark this company as offering a report freeze. Check the company page for any narrower state right, suppression option, or updated policy.
Check current freeze pathDispute an error
Use the report or reference number and identify the precise record, source, and reason it is inaccurate or incomplete.
866-934-1124RealPage, Inc., 2201 Lakeside Blvd., Richardson, TX 75082
Official dispute pathFirst three steps.
Do not dispute accurate information just because it led to an unfavorable decision.
- 01 Request the RealPage or LeasingDesk report used by the property.
- 02 Compare each record to court files, rental records, and credit reports as applicable.
- 03 Send a focused dispute to RealPage and the original source rather than a general claim that the denial was unfair.
Separate the reporting-company disclosure from the decision-maker’s action.
The company that supplied a report usually did not make the final decision. Use the notice decoder to choose the credit, banking, housing, employment, insurance, or utility context, then identify the report and next record to compare.
