Credit-based rental screening, eviction and criminal searches, income insights, and landlord leasing decisions.
A SmartMove notice means a landlord used a TransUnion Rental Screening Solutions product. Request the tenant report, not just a generic TransUnion credit report, because the screening may contain additional sections.
What may be in the report.
The actual fields depend on the product ordered and whether the company has information about you.
- A TransUnion credit component used for the screening
- Eviction or criminal search results
- Resident score, income insight, and leasing recommendation
Request, freeze, or dispute the right file.
Use these direct paths instead of a paid credit-repair service or a phone number from an unsolicited message. A freeze at one company does not automatically freeze another report.
Request your report
The CFPB list says SmartMove will provide the tenant and income reports you authorized for landlords upon request.
800-230-9376 (option 4)TransUnion Rental Screening Solutions, Attention: Consumer Dispute Team, P.O. Box 800, Woodlyn, PA 19094
Official request pathFreeze information
The CFPB company list does not mark this company as offering a report freeze. Check the company page for any narrower state right, suppression option, or updated policy.
Check current freeze pathDispute an error
Distinguish an error in the SmartMove screening from an error maintained in the underlying TransUnion nationwide credit file.
800-230-9376 (option 4)TransUnion Rental Screening Solutions, Attention: Consumer Dispute Team, P.O. Box 800, Woodlyn, PA 19094
Official dispute pathFirst three steps.
Do not dispute accurate information just because it led to an unfavorable decision.
- 01 Request the full SmartMove report authorized for the landlord.
- 02 Check the credit, eviction, criminal, income, and recommendation sections separately.
- 03 Direct the dispute to SmartMove, TransUnion, a court, or another source according to who maintains the wrong item.
Separate the reporting-company disclosure from the decision-maker’s action.
The company that supplied a report usually did not make the final decision. Use the notice decoder to choose the credit, banking, housing, employment, insurance, or utility context, then identify the report and next record to compare.
