Employment, volunteer, and ongoing workforce screening using identity, public-record, credential, employment, and other searches.
A Sterling notice means the employer relied on a report delivered under the Sterling name. Use the company named on the actual notice even if acquisition materials also mention First Advantage.
What may be in the report.
The actual fields depend on the product ordered and whether the company has information about you.
- Identity and address information
- Employment, education, credentials, criminal, court, or driving records
- Results and status for the screening package ordered
Request, freeze, or dispute the right file.
Use these direct paths instead of a paid credit-repair service or a phone number from an unsolicited message. A freeze at one company does not automatically freeze another report.
Request your report
Sterling’s FACT Act page provides the report-access route for U.S. consumers.
888-889-5248Sterling, 6150 Oak Tree Boulevard, Suite 490, Independence, OH 44131
Official request pathFreeze information
The CFPB company list does not mark this company as offering a report freeze. Check the company page for any narrower state right, suppression option, or updated policy.
Check current freeze pathDispute an error
Follow the current Sterling candidate instructions and use the report or case reference from the notice.
888-889-5248Sterling, 6150 Oak Tree Boulevard, Suite 490, Independence, OH 44131
Official dispute pathFirst three steps.
Do not dispute accurate information just because it led to an unfavorable decision.
- 01 Save the Sterling report and pre-adverse notice.
- 02 Use the name and case information printed on the notice rather than assuming First Advantage has already moved the record.
- 03 Dispute a specific error promptly and notify the employer during the review period.
Separate the reporting-company disclosure from the decision-maker’s action.
The company that supplied a report usually did not make the final decision. Use the notice decoder to choose the credit, banking, housing, employment, insurance, or utility context, then identify the report and next record to compare.
