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Employment & income

The Work Number

The Work Number is an Equifax Workforce Solutions database of employment and income information contributed by employers and payroll processors.

What the report is used for

Employment and income verification for lenders, landlords, employers, and government agencies administering benefits.

If it appears on an adverse-action notice

A notice naming The Work Number means employment or income data may have been used. That data is separate from an Equifax nationwide credit report, even though both businesses are under Equifax.

What may be in the report.

The actual fields depend on the product ordered and whether the company has information about you.

  • Employers and employment dates or status
  • Income and payroll information supplied by participating employers
  • Verifiers that requested the data
Official consumer routes

Request, freeze, or dispute the right file.

Use these direct paths instead of a paid credit-repair service or a phone number from an unsolicited message. A freeze at one company does not automatically freeze another report.

Request your report

Request the Employment Data Report to see available employment and income information and verifier activity.

866-222-5880

Equifax Workforce Solutions, Attn: EDR, 3470 Rider Trail South, Earth City, MO 63045

Official request path
Freeze offered

Freeze information

The CFPB list marks The Work Number as offering a freeze. Confirm how a freeze may affect a pending loan, rental, job, or benefits verification before placing it.

866-222-5880 Check current freeze path

Dispute an error

Identify the employer, pay period, field, and correct value, and retain payroll or employer documentation.

866-222-5880

Equifax Workforce Solutions, Attn: EDR, 3470 Rider Trail South, Earth City, MO 63045

Official dispute path

First three steps.

Do not dispute accurate information just because it led to an unfavorable decision.

  1. 01 Request the Employment Data Report—not only an Equifax credit report.
  2. 02 Compare employers, dates, status, pay information, and verifier inquiries.
  3. 03 Dispute inaccurate data with The Work Number and contact the employer or payroll source that supplied it.
Have the denial notice?

Separate the reporting-company disclosure from the decision-maker’s action.

The company that supplied a report usually did not make the final decision. Use the notice decoder to choose the credit, banking, housing, employment, insurance, or utility context, then identify the report and next record to compare.

Open the denial decoder

Other employment & income reports.

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Credit Proud is an educational resource, not a credit bureau, debt collector, government agency, or law firm. We do not provide legal advice or promise a specific credit outcome.