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Specialty lending and alternative data

Teletrack

Teletrack is an Equifax-owned specialty reporting file used in nonprime lending and service decisions. Its current consumer site says Teletrack has united with DataX and directs general support to DataX.

What the report is used for

Payday, installment, auto and lease, rent-to-own, furniture-finance, subprime mortgage or card, banking, telecom, and some collection-related decisions.

If it appears on an adverse-action notice

A notice naming Teletrack means the decision-maker used information identified as Teletrack, even though current consumer support is transitioning through DataX. Teletrack did not make the final decision; do not assume a DataX or Equifax nationwide report is a substitute for the file named in the notice.

What may be in the report.

The actual fields depend on the product ordered and whether the company has information about you.

  • Consumer information connected to the payday, rent-to-own, auto, card, telecom, or other decision named in the disclosure
  • A lender, service provider, debt buyer, or collector that supplied or requested information, when identified in the report
  • Identifiers, inquiries, account, or transaction information that appears in the Teletrack disclosure
Official consumer routes

Request, freeze, or dispute the right file.

Use these direct paths instead of a paid credit-repair service or a phone number from an unsolicited message. A freeze at one company does not automatically freeze another report.

Request your report

The current Teletrack notice directs consumers to DataX for account history and support. State that the notice names Teletrack so the correct legacy file can be located.

800-295-4790

DataX, Ltd., P.O. Box 740125, Atlanta, GA 30374

Official request path
Freeze offered

Freeze information

Teletrack’s published freeze process applies only to the Teletrack file, not to DataX, Equifax’s nationwide report, or any other affiliated reporting file.

Teletrack Freeze, P.O. Box 740007, Atlanta, GA 30374

Check current freeze path

Dispute an error

Because Teletrack now routes consumer support through DataX, identify Teletrack and the exact account or inquiry from the report when requesting an investigation.

800-295-4790

DataX, an Equifax Company, Consumer Reporting Division, P.O. Box 740125, Atlanta, GA 30374

Official dispute path

First three steps.

Do not dispute accurate information just because it led to an unfavorable decision.

  1. 01 Save the notice and identify Teletrack exactly; do not substitute an Equifax nationwide report or a DataX report without confirmation.
  2. 02 Use the current Teletrack-to-DataX support route and ask for the Teletrack file associated with the decision.
  3. 03 Dispute the specific lender, service-provider, account, date, status, or inquiry that is inaccurate or incomplete.
Have the denial notice?

Separate the reporting-company disclosure from the decision-maker’s action.

The company that supplied a report usually did not make the final decision. Use the notice decoder to choose the credit, banking, housing, employment, insurance, or utility context, then identify the report and next record to compare.

Open the denial decoder

Other specialty lending and alternative data reports.

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Credit Proud is an educational resource, not a credit bureau, debt collector, government agency, or law firm. We do not provide legal advice or promise a specific credit outcome.